We have had a wonderful experience. Found the staff to be friendly and the swim coaches all accredited swim coaches. The Indoor heated pool is great for year round lessons. Our kids enjoy their lessons and love their instructors. Highly recommend.
This place needs a big clean up, staff communication is terrible and getting a makeup class when they have to close the pool is impossible. Carefully read the terms and conditions as this place is like a gym it's designed to take your money and provide as little service as possible. You're better off doing classes at your local pool!
The facility is unpleasant and change rooms dark and dingey but some of the teachers are good.
Love the staff, the classes are fun and interactive.My kids love the pool and it's such a great atmosphere.Thank you JUMP!
This swim school we were using from past more than one year but now since managing people have changed, Jump swim has forgotten all sensitivity required for a swim school for babies as young as 6 months. The 2 main problems for which we have cancelled our enrollment and will suggest others to think as well.1. Very frequently changing staff. You are not sure who will take your next class and sometime you will find a swim teacher who does not know to communicate with little ones and not to mention about their swim skills, which is never visible in swim school.Don't be surprise when you find a reception guy taking swim class for your baby!!2. They do not show any softness if your child get sick and cannot attend his lesson even if you have communicated well in advance and have provides medical certificates, which seem a joke for our GP to create these for swim classes. They will provide you one make up class per month irrespective your little one is sick for how many weeks. Moreover you do not expecy to reschedule make up class even your child is sick on his make up class day.Being a parent you keep wasting your money and they will not show any sensitivity towards your little one.I like to emphasize the need to sensitivity that should be there in such business that deals with little ones and every business should create their policies to mind these things.
JUMP! Swim Schools Crows Nest is an Australian School based in Crows Nest, Queensland. JUMP! Swim Schools Crows Nest is located at 449 Pacific Hwy, Crows Nest NSW 2065, Australia.
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